Getting Started

2020 Printing Issue - Printer Drivers demanded
If you are having problems printing from a Mac involving Printer Drivers, there is a known issue we are already working on with the print servers and Eakes....
Thu, 13 Aug, 2020 at 12:38 PM
Activating Microsoft Office
Open any Microsoft Office product, such as Word, Excel, or PowerPoint and at the top left, click "Activate Office". Click "Already hav...
Fri, 2 Oct, 2020 at 10:36 AM
Help Desk Starter Guide
Welcome to the Westside Schools Help Desk, powered by Freshdesk. Help Desk is an online ticketing system designed to streamline service requests for technol...
Wed, 15 Jan, 2020 at 2:13 PM
How to Add ContentKeeper Certificate (macOS)
Please visit the link below for a video on adding the ContentKeeper Certificate to your device. You will need to be logged into your Westside account to acc...
Tue, 19 Jan, 2021 at 8:12 AM
Microsoft Office products asking for password
If you see this pop-up window, please enter your password and click Always Allow. You might have to do this up to 3 times.
Fri, 2 Oct, 2020 at 10:42 AM
Save a document as a PDF on Mac
Save a document as a PDF on Mac You can share a document with other people by saving it in Portable Document Format (PDF). Even people without the app you ...
Tue, 8 Sep, 2020 at 11:39 AM
Self Service with Mosyle Manager
Fri, 2 Oct, 2020 at 10:41 AM
Wacom Tablets (Mac)
Please follow the steps outlined below for installing the Wacom Tablet Driver: Step 1 – Open Self Service Step 2 – Locate Wacom Tablet 2019 and cl...
Wed, 15 Jan, 2020 at 2:14 PM